It has not only brought more transparency to our projects but has also streamlined the way we communicate. [...] Bottom-line, it works great!

Kemberly McDowell

Director of Project Administration at Upshot, Inc.

The Problem:

At Upshot, our customers depend on ConformanceWare® products to achieve and maintain regulatory compliance and third party certification to a wide range of industry and internationally recognized standards (ISO). Providing organizations with the proper documentation to meet their requirements and demonstrate compliance is what ConformanceWare® delivers, and this we take very seriously.

Often juggling 10 projects at a time, it can be especially challenging to ensure our team is well coordinated so that nothing slips through the cracks. Working 100% remotely, this is critical because we are unable to sort out any issues in person.

Our team was getting frustrated with an unmanageable amount of internal emails and phone calls. We wanted a tool that could provide more clarity into what everyone was working on and as much as possible, automate our workflow.

Fortunately, we found exactly what we were looking for in Hive!

How Hive helped us:

It has not only brought more transparency to our projects but has also streamlined the way we communicate. Overall, it has greatly improved our performance in coordinating daily activities.

Being both a Partner and the Director of Project Administration, I always need to keep an eye on what the team is working on and track the progress of each project. In Hive, we have created an individual view (contained in a separate tab), and a chat group for specifically coordinating tasks and tracking communications during the project Bottom-line, it works great!

Now that I only have one place to look, it’s so easy to see what is going on and where everyone’s at in the process (here’s a look at the view of one of my projects today):

Because of Hive, now team members can all be up to speed, while at the same time having significantly less emails and phone calls. It’s been such a relief to have a more manageable inbox and less internal phone conversations. This proves especially valuable when you’re super busy and need to stay focused.

One of our absolute favorite features of Hive is processes.

A process is a checklist of actions that you can pre-write, and copy to an unlimited number of actions. In most of our projects, there are several actions that need to be done every time. So, we created a few processes that I trigger each time we begin a new project.

It has saved me hours of time setting up new projects!

Hive has completely streamlined task management for our team and is a big timesaver. We would recommend it to any organization operating remotely that’s looking for a better way to communicate and work together.

If you have any questions about our Hive experience or would like to hear how it benefits ConformanceWare® customers don’t hesitate to reach out. I’d be more than happy to share!

-Kem


P.S. If you want to check out Hive for yourself can sign up here (it only takes 30 seconds).