Hive and GDPR

The EU General Data Protection Regulation (“GDPR”) is a new set of rules that give EU citizens more control over their personal data in digital platforms. When it goes into effect on May 25, 2018, it will require companies that collect and process personal information about EU citizens to implement appropriate measures to safeguard that data. Hive is committed to protecting the privacy of our customers. To comply with these regulations, Hive has taken the following measures:

  • Continue to invest in our security infrastructure
  • Ensure that we have the appropriate contractual terms in place
  • Maintain proper certifications to support international data transfer
  • Create new features to facilitate data portability and data management

We will continue to update you as we make these changes, and monitor guidance around GDPR compliance.

Data Processing Agreements

Hive offers EU customers who are data controllers the option to enter into a Data Processing Agreement (“DPA”) with Hive. If you would like to request a DPA, please email us at

Our Security Infrastructure

Maintaining the security of our platform is a top priority. All Hive hosting is ISO 27001 accredited. We have developed a security assurance program using global privacy and data protection best practices in order to help customers establish, operate and leverage our security control environment. Learn more about our security procedures here.

Data Transfer

Under GDPR, companies are required to transfer data from EU to other countries (including the US) using a valid legal mechanism. Hive self-certifies under the E.U.-U.S. Privacy Shield in compliance with these requirements.  This framework requires Hive to maintain certain protections for personal data transferred to the United States.

Data Portability and Management

Under GDPR, EU citizens have the right to request to see, receive, and delete their personal data. In Hive, it’s easy for customers to access, modify and delete their data. Hive supports full data export for all information stored in their workspace. Workspace admins can update settings, billing information, and manage users. Non-admin users can update their name, picture, email address, and customize notifications.

Hive will continue to invest in our privacy and security procedures to ensure that our customers are protected. If you have any questions, feel free to email us at

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