Hive and GDPR

Hive and GDPR

Hive is committed to protecting the privacy of our customers. This page describes Hive’s General Data Protection Regulation (GDPR) compliance efforts. If you want to read Hive’s privacy policy, which describes the information we collect and how we use that data, please visit hive.com/privacy-policy.

Generally, the GDPR gives individuals in the EU more control over their personal data.  Companies that are subject to the GDPR are required to implement appropriate measures to safeguard that data.  Examples of measures that Hive takes to comply with these requirements include:

  • Investing in our security infrastructure
  • Ensuring that we have the appropriate contractual terms in place
  • Maintaining proper certifications to support international data transfers
  • Creating new features to facilitate data portability and data management

We will continue to update you as we make these changes, and monitor guidance around GDPR compliance.

Data Processing Agreements

Hive offers EU customers who are data controllers the option to enter into a Data Processing Agreement (“DPA”) with Hive. If you would like to request a DPA, please email us at privacy@hive.com.

Our Security Infrastructure

Maintaining the security of our platform is a top priority. All Hive hosting is ISO 27001 accredited. We have developed a security assurance program using global privacy and data protection best practices in order to help customers establish, operate and leverage our security control environment. Learn more about our security procedures here.

Data Transfer

Under GDPR, companies are required to transfer personal data from the EU to other countries (including the US) using a valid legal mechanism. Hive self-certifies under the E.U.-U.S. Privacy Shield in compliance with these requirements.  This framework requires Hive to maintain certain protections for personal data transferred to the United States.

Data Portability and Management

Under GDPR, EU individuals have the right to request to see, receive, and delete their personal data. In Hive, it’s easy for customers to access, modify and delete their data. Hive supports full data export for all information stored in their workspace. Workspace admins can update settings, billing information, and manage users. Non-admin users can update their name, picture, email address, and customize notifications. EU individuals can visit our privacy policy at hive.com/privacy-policy for more information about exercising their rights under GDPR.

Hive will continue to invest in our privacy and security procedures to ensure that our customers are protected. If you have any questions, feel free to email us at privacy@hive.com.

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